Shipping policy

At The Cat Co., we aim to process and dispatch all orders as quickly as possible.

Processing Time
Orders are processed within 1–2 business days after payment has been received.

Shipping Times
Estimated delivery times are:
United Kingdom: 2–5 business days
United States: 5–10 business days

Please note that delivery times may vary due to customs delays, courier delays, public holidays or circumstances outside of our control.

Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Incorrect Shipping Details
Please ensure your shipping address is correct before placing your order. The Cat Co. is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Customs & Import Fees
For international orders, customs duties, taxes or import fees may apply depending on your country. These charges are the responsibility of the customer.